If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I would like these two pieces to be resolved. insufficiently, according to my insurance agent).Īlthough Ductz owner acknowledged his communication error caused these issues, he has refused to budge on price and has also not provided adequate documentation for me to be reimbursed by my insurance. Now I'm retroactively trying to get insurance to help out, and they have many questions about the way the Ductz service was conducted AND concerns about the way it was documented (i.e. (I even confirmed the number out loud and commented on how low the cost was, and the owner did not correct me to state the number I received on my bill.)įurthermore, had the owner (who gave the quote and then never followed up until he wanted payment - also leaving me to ask the contract worker what was even going on or whom I paid and when and how in the midst of hazardous and unsafe living conditions due to disease risk - clarified the price point when I REPEATED THE NUMBER OUT LOUD TO HIM AND COMMENTED THAT IT SEEMED LOW) been direct, honest, and forthright with me, my insurance would have stepped in to cover it. I never received a print copy of the quote, and the quote that was said out loud (and confirmed) was THOUSANDS less than the bill I received. I was extremely misled by this company who did not provide the service at the cost they communicated. The strategic merger of DUCTZ with DUCTBUSTERS® created the largest and most technically advanced organization within the industry.DUCTZ Indoor Air Professionals at best is incapable of communicating numbers clearly and at worst is taking advantage of customers: In 2006, DUCTZ merged with Tom Yacobellis’ and Woody Sayles’ duct cleaning organization DUCTBUSTERS®. Shortly thereafter, DUCTZ started franchising in 2004, quickly becoming a recognizable industry leader. DUCTBUSTERSĭUCTZ was originally founded in 2002 in Ann Arbor, Mich. It also covers methods for improving indoor air quality and equipment lifespan. NADCA Standard: ACR2013 for Assessment, Cleaning, and Restoration of HVAC Systemsĭeveloped and published by the National Air Duct Cleaners Association, this standard outlines how we go about assessing and evaluating the cleanliness and condition of new and existing HVAC systems, as well as the proper procedures for cleaning and restoration procedures.ĪCCA Standard 6: Restoring the Cleanliness of Residential and Commercial HVAC SystemsĪlso referred to as ANSI/ACCA 6 QR-2015, this standard provides in-depth guidelines for restoring HVAC systems while minimally impacting building occupants, building structure, or indoor air quality during the process. These standards are recognized by all HVAC advocacy groups and they ensure consistently exceptional results in both residential and commercial settings. Petersburg, FL Change Location Air Duct Cleaning. Our Industry StandardsĪt DUCTZ, our highly qualified professionals are fully trained on and adhere to the highest air duct cleaning and HVAC restoration industry standards. We’re your professional Air Duct Cleaning and HVAC Restoration company. Our DUCTZ franchises are locally owned and operated in territories across the U.S. The DUCTZ franchise has been listed on INC.’s Top 500 Fastest-Growing Companies, Entrepreneur’s Top Service Franchise List, and Best Home-Based Business List. After your project is complete, DUCTZ will provide a before and after photo, report to prove a job well done.ĭUCTZ is an international brand that continues to grow throughout the country. Our highly trained and certified professionals perform each job to the highest standards using advanced techniques, tools, and equipment so that you can rest assured the task is done thoroughly. We pride ourselves on our strict adherence to NADCA and ACCA standards, as well as the guidelines set forth by the EPA.
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